How you can contact us:
Information we may collect about you
Information you give us:
We collect any information you provide to us when you complete registration forms or provide us with your details over email, for example when you register an account with us, register to attend one of our events (whether as a delegate, exhibitor, speaker or attendee) or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you’re registering for.
Information we collect about you:
Personal information refers to the types of personal information that may be collected and used, including:
Collection of information contained in any correspondence between you and us via contact forms on websites, and emails or telephone calls.
Through registration forms, we may collect contact details such as name, email address, postal address and telephone number, business information, such as roles and responsibilities; survey information, comments, feedback, posts and any other content submitted; and payment information, such as a credit or debit card number or bank account details where registering for paid events or services.
We may collect identity verifying information such as passport details to comply with legal obligations in certain countries, as may be applicable, where requested, and other identifying information such as driver’s licenses or ID cards for verification purposes where applying for Press Passes or general entry to some of our events.
Where we operate badged access in relation to any of our events, we may collect information about; your location; and engagement, within the event. For example, for certain events access will be granted via a badge that holds your registration details including personal information. You will be required to use your badge to gain access to the event. In this situation, we will collect information about when you enter the event and which exhibitors or sponsors you have engaged with.
We may collect publicly available information including names, job title, employer, telephone, social media and business email address contact details to allow us to send you information about our goods and services using our legitimate interest to do so pursuant to relevant data protection legislation. You can request to stop receiving such communications at any moment by using the unsubscribe links in the footer of the email or by contacting us directly.
How we use information about you
For sales and product/event enquiries
To provide you with information that you have requested from us, in relation to events and publications we run, or other services we provide (for example on-demand content online webinars and e-newsletters).
Legal Basis: By specifically requesting information from us, you are consenting to us using your personal data for the purposes of communicating such information to you.
General administration and organisation of our events
As a Speaker, Exhibitor, Sponsor or Attendee to our events, we may use your details for planning and logistics, to invoice you, to provide you customer service in relation to the event, and general administration of your attendance at the event.
Legal Basis: Where you have registered to attend or exhibit at an event, we need to use your personal data in this way to perform our contractual obligations.
To keep in contact with you about other similar events or services of ours that may be of interest to you, send you regular newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest or for research purposes after an event you have attended to analyse the effectiveness of our products and offerings to you.
Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt-out of future marketing will always be provided and you have the right to amend your marketing preferences at any time
Legal Basis: It is our legitimate interest to keep you up to date on similar events of ours you have attended our exhibited at in the past. Where we rely on legitimate interests in this way, we will always offer unsubscribe options or a preference management tool on any marketing or research information we send you.
If you don’t want us to process your data anymore, please contact us via email.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via email.